Shipping policy
Shipping Policy
Thank you for visiting and shopping at Dirty Broken Dishes. Following are the terms and conditions that constitute our Shipping Policy.
1. Shipment Processing Time
All orders are custom-printed upon purchase. Processing time typically takes 3–7 business days.
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Orders are not shipped or delivered on weekends or holidays.
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If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery.
2. Shipping Rates & Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout.
| Shipping Method | Estimated Delivery Time |
| Standard / Special Line | 7–15 business days after processing |
| Express | 3–7 business days after processing |
Delivery delays can occasionally occur due to customs or carrier issues.
3. Shipment Confirmation & Order Tracking
You will receive a Shipment Confirmation email once your order has shipped, containing your tracking number(s). The tracking number will be active within 24 hours.
4. Customs, Duties, and Taxes
Dirty Broken Dishes is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
5. Damages
If you receive your order damaged, please save all packaging materials and damaged goods before filing a claim. Refer to our Return and refund policy for instructions on how to submit photos for a replacement.